Listing: Dentaljob.org » Dental front office job
Location: Newport Beach, CA
Posted: 05/24/10
Viewed: 144 total

Description:
Elite Smiles is a leading Southern California multi-office orthodontic practice. Elite Smiles caters to clients seeking high-quality orthodontic care in a pampered environment, and at a reasonable price. Elite Smiles offers patients the latest in orthodontic technology, state-of-the-art offices, and endless entertainment options including wi-fi, music and video.

POSITION DESCRIPTION

The Orthodontic Scheduling Coordinator position will be responsible for handling incoming phone calls from prospects and patients, scheduling appointments, and other administrative duties. The Orthodontic Scheduling Coordinator is the first point of contact for both prospects and patients and providing great customer service is imperative. Elite Smiles is looking for an experienced customer care representative / scheduling coordinator with excellent communication and sales skills as well as a friendly, energetic, and welcoming personality. The ideal candidate has a strong desire for personal and professional growth and has 2+ years of experience as a care representative / scheduling coordinator. This position full time.

REQUIREMENTS / QUALIFICATIONS

• Provide prospective patients basic information on orthodontic treatments
• Schedule new consultations and patient appointments
• Ability to manage multiple phone lines
• Provide support for mailings and other office duties
• Strong communications skills; customer care or call center experience a plus
• Computer literate and familiar with Microsoft Office
• Provide support for mailings and other office duties
• Experience with OrthoTrac practice management software a plus

COMPENSATION & BENEFITS

Elite Smiles offers a competitive salary, health benefits, continuous training, a paperless and technologically advanced office, and a high end, fast-paced work environment.